This Shipping Policy (“Policy”) governs the shipping and delivery of products purchased from the website located at PalleturiPachallu.com (“Website”), owned and operated by PALLETURI PACHALLU (“Company”), a company registered in India. By placing an order on the Website, you agree to be bound by this Policy. If you do not agree with any part of this Policy, you should not place an order.

1.Shipping Areas

1.1 We are currently offer shipping services within India and international shipping as well.

2.Order Processing

2.1 Order Confirmation: Once you place an order through the Website, you will receive an order confirmation via email. This confirmation will include the details of your order, including the product(s) purchased, shipping address, and estimated delivery date.

2.2 Order delivery Time: We strive to deliver and ship orders as quickly as possible. Order delivery times may vary and can take up to 3–7 business days. Please note that processing times may be longer during peak seasons or promotional periods.

3.Shipping Methods and Charges

3.1 Shipping Methods: We utilize reliable shipping partners to deliver your orders. The shipping method will depend on various factors, including the size, weight, and destination of the package. We aim to ensure safe and timely delivery of your products.

3.2 Shipping Charges: The shipping charges for your order will be calculated and displayed at the time of checkout. The shipping cost may vary based on factors such as the weight, size, and destination of the package. Any applicable taxes or additional charges will also be included in the final shipping cost.

4.Delivery Time

4.1 Estimated Delivery Time: The estimated delivery time will be provided to you at the time of checkout and in the order confirmation email. Please note that the estimated delivery time is approximate and may vary depending on factors beyond our control, such as weather conditions or unforeseen delays by the shipping carrier.

4.2 Delayed or Lost Shipments: In the event of a delayed or lost shipment, we will make every effort to assist you in tracking and locating the package. However, the Company shall not be held responsible for any delays or losses caused by the shipping carrier or any other unforeseen circumstances.

5.Order Tracking

5.1 Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing the tracking details. You can use this information to track the progress of your shipment through the designated shipping carrier’s website.

6.Customer Support

6.1 Contact Information: If you have any questions or concerns regarding your order or the shipping process, please contact our customer support team using the following information:

Palleturu Pachallu
Vivekananda colony, Akiveedu,
West Godavari district, Andhra Pradesh,
Akiveedu – 534235
Phone: +91 81796 06489
Email: Palleturipachallu@gmail.com

7.Modifications

7.1 Changes to the Policy: The Company reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes made will be effective immediately upon posting the revised Policy on the Website. We encourage you to review this Policy periodically for any updates. By placing an order through the Website, you acknowledge that you have read, understood, and agree to be bound by this Shipping Policy.